Apparel Retailer Affected by NAFTA

Case Study

A leading designer and marketer of outdoor adventure apparel, hats, and accessories for men, women, and children partners with JMR and increases the potential duty drawback recovery by 600%.


A leading designer and marketer of outdoor adventure apparel, hats, and accessories for men, women, and children.


The client had an existing duty drawback program to recover Customs duties paid for the goods they imported and subsequently exported. However, their program was limited to only claiming drawbacks on exports to non-NAFTA participating countries. When they realized that their refunds were only a small percentage of the duties they paid every year, they looked to partner with a drawback provider who would research additional opportunities and provide an in-depth analysis of the legacy program. As a result, the customer asked J.M. Rodgers to develop further a drawback program that could maximize this client’s refund potential regarding exports to NAFTA-participating countries – Canada and Mexico. J.M. Rodgers was selected based on its:

  • Knowledge of Unused Drawback regulations
  • In-depth experience with apparel-specific drawback
  • Technical expertise and flexibility
  • High level of service


J.M. Rodgers worked with the client to review the compliance requirements from US Customs and developed the functional and technical specifications required to meet their business needs. JMR implemented a standardized approach to loading additional proof of export (B3 or Pedimento) and filed claims following our proven Unused Drawback claims process.


The optimized duty drawback program brought tremendous savings to the company by effectively increasing the potential duty drawback recovery by 600%, a substantial financial gain within the first year of filing drawback with JMR.

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A Tradition of Excellence

J.M. Rodgers Co., Inc. is a family-owned and operated business with a rich tradition of serving and providing unparalleled support to our valued customers. In operation since 1952, J.M. Rodgers Co., Inc. is a recognized leader in global logistics specializing in Customs Brokerage, Freight Forwarding, and Duty Drawback.

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Find Out If You Qualify For Duty Drawback

 If you or your business imports and export goods to and from the United States, it’s possible that  you may qualify for duty drawback, which is a 99% refund on goods imported into the United States that are subsequently exported. Even if you don’t do both, you may still be able to qualify as long as importing and exporting happen along your supply chain.