How J.M. Rodgers Uses CPI To Help Clients
Continuous Process Improvement (CPI) is an operational and organizational philosophy and methodology designed to increase productivity and improve quality when employed for one our clients. Continuous Process Improvement is the heart of the JMR environment, and is designed to create accountability internally and for our clients.
What is the CPI philosophy?
It is a philosophy that is based on the premise that when a company develops a “continuous process improvement” environment, utilizing CPI principles and tools, it can both increase productivity and improve the quality of its product. A continuous process improvement environment requires the empowerment of employees to take ownership of each operational process and develop for each process “standardized” work – which is the best way of doing a job.
How does CPI work?
The goal of Continuous Process Improvement is to drive productivity and quality by means of a “continuous process improvement” approach. At the outset, employees must be taught “process mapping” in order to visualize and analyze the processes within which they work, to determine effectiveness and where to look to make improvements. Employees are empowered to seek ways to build in ‘mistake-proofing and to insert checks-and-balances wherever possible.
All process improvement designs must be measured against key performance indicators (KPI) to determine effectiveness. When effectiveness is proven, the CPI objective is to lock in all proven processes in a standard work format. The standard work becomes the principle means by which all team members perform their duties.
CPI tools are used to conduct “root cause analysis” when errors otherwise know as “turn-backs” happen. Rather than to simply find a quick “fix” or ignore errors and hope they won’t reoccur, CPI tools and root cause analysis provides us with the means to root out systemic causes for errors and to modify our process to eliminate or minimize them. Having the means to convert them into opportunities for “continuous process improvement” is a central component of CPI.
“CPI” The Heart of the JMR Environment
- Our clients consistently get a better quality product
- Fewer errors to fix results in greater productivity
- Operational and Organizational Philosophy
- Accountability Internally and to Clients
- Mistake-Proofing
- Relentless Root-Cause Analysis
Six Sigma – The Brain of the JMR Environment
- Waste Reduction
- Fewer errors to fix results in greater productivity
- Boost subject matter proficiency
ISO 9001:The Body of the JMR Environment
- Quality Management System
- Ensures customer satisfaction
- Defines Standards for J.M. Rodgers Co., Inc.