About J.M. Rodgers Co., Inc.
J.M. Rodgers Co., Inc is a 3rd generation, family owned corporation that has redefined the role of a service provider for companies that demand more than “formula” service that others provide. In business over 60 years, we are a financially stable organization that has developed a proven business model that relies upon our unique operational methodology, an expert workforce and our in-house information technology staff that can design products for virtually all industry applications.
Our business model underwrites our ability to be the one “outsourced partner” you need for Customs brokerage, Duty Drawback, global logistics services; providing freight forwarding, freight management and ‘custom tailored’ shipment tracking. We are your ‘one-stop’ partner that can provide you with specialized services unique to your business, help you to develop practical solutions to challenges in shipping, regulatory compliance and duty drawback.
Our Approach and Philosophy
In 1952, we made our start in the industry as a Customs Broker. Since then, we have successfully developed other products and services. Over the years, our business grew largely on our reputation for the quality of our work, for our reliability, and for going the ‘extra mile’ for our clients. This approach has proven to be the right one for us and, combined with our core values, continues to provide consistency and stability for our clients in an industry that changes year by year.
Several years ago, we further enhanced our approach by adopting and implementing the Continuous Process Improvement (CPI) philosophy. CPI is a philosophy that is based on the premise that when a company develops a “continuous process improvement” environment, utilizing CPI principles and tools, it can both increase productivity and improve the quality of its product. A continuous process improvement environment requires the empowerment of employees to take ownership of each operational process and develop for each process “standardized” work – which is the best way of doing a job.
Our Central Mission
We are driven to be the best in our industry, to demand the best for our clients and to exact the best from our employees. Today, government regulations, in a global environment, have become more expansive. The demands and challenges on our clients continue to grow. Refinements in technology and the tools of our trade demand commitment and resources to provide our clients with the best service possible.
J. M. Rodgers Co., Inc. is determined to meet all challenges in an ever changing industry on behalf of our clients.