(516) 872-5570 info@jmrodgers.com
Services

Customs Brokerage

JMR: Your Trusted Partner in Global Logistics and Customs Expertise

Your import shipments are too valuable to entrust to just anyone. Discover why JMR is the broker you need! At J.M. Rodgers Co., Inc., our commitment to delivering unmatched support spans every industry. Our deep-rooted tradition of customer service has been the cornerstone of our family-owned business since 1952, and we take pride in upholding this legacy today.

Leveraging our expertise in all modes of customs clearance, along with a comprehensive understanding of international trade regulations and compliance, JMR ensures reliable customs brokerage across all U.S. ports. Our experience spans PGA, FTZ, and 7512 entries, underscoring our capability to handle a wide range of customs needs.

At JMR, we’re committed to continuous improvement—benefiting not only our clients but also our internal processes. Our team of compliance experts is equipped to assist with HTS classification, ITAR services, carnets, and customs bond services, among others. We stay ahead of industry trends to provide you with personalized, cutting-edge solutions.

Dedicated to service excellence and fostering long-term partnerships built on trust and dedication, JMR stands ready to support your global logistics requirements.

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Continuous Improvement

As an ISO 9001:2015 certified Continuous Process Improvement (CPI) facilitator, we prioritize excellence in completing tasks correctly from the outset. Utilizing Six Sigma methodologies, we implement successful, process-driven projects designed to enhance JMR’s offerings for you, our valued customer.

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Compliance

Our Compliance division, powered by expertly trained and licensed Customs Brokers, delivers value-added services to enhance your team’s regulatory adherence. We ensure your operations meet the highest standards, enabling you to navigate customs regulations with confidence and efficiency.

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Dedicated Account Team

As brokerage companies expand, they frequently lose the personal touch in their services. At JMR, our unique operational philosophy prioritizes efficiency and accuracy while placing a strong emphasis on customer service and personalized attention.

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How ISO-9001-2015 has helped our Customs Clearance Process

Continuous Process Improvement (CPI) is part of JMR’s DNA and culture. We are constantly trying to better understand our customers’ needs and how we can become better for our customers today and in the future. We believe implementing Six Sigma tools to achieve internal operational goals creates a unique approach to how we handle customs brokerage services. The results lead to greater customer satisfaction and an overall more efficient way of handling the entry process from A to Z.

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Compliance Consulting

Customs compliance is one of the most important aspects of your company’s international trade operations. It is also one of the most difficult aspects to manage. Without adequate customs compliance, your company could face fines, penalties, and other legal issues that will cost you time and money.

For this reason, it’s essential that you have a strong understanding of the requirements for your product or service as they relate to customs regulations and their impact on your business.

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Expert Customs Brokerage Services

Your import shipments are way too valuable to let anyone clear them! See why JMR is the broker you need! At J.M. Rodgers Co., Inc., we’re dedicated to providing unparalleled support to customers in every industry. Our rich tradition of serving people has been a part of our family since 1952, and we’re proud to continue it today.

Lauren Welby, CFE Foods
We transitioned over to JM Rodgers last year. This was the smoothest transition with a brokerage to be expected. Our expectations were met and exceeded. They work with us not just as a customer, but as a partner keeping our concerns just as important as their own. We have been extremely happy with the choice we have made and look forward to the continued relationship we build with JM Rodgers.
CFE Foods
We transitioned over to JM Rodgers last year. This was the smoothest transition with a brokerage to be expected. Our expectations were met and exceeded. They work with us not just as a customer, but as a partner keeping our concerns just as important as their own. We have been extremely happy with the choice we have made and look forward to the continued relationship we build with JM Rodgers.
Lauren Welby, CFE Foods
Lauren Welby, Import Operations Manager
CFE Foods
Josh Nkomo, Steelite
I wanted to follow up and inform you that [your team] continues to shine and is doing a splendid job for your organization. [They are] a pleasure to work with, always attentive to detail, and very responsive to our inquiries. It is very rare to have people of that caliber in any situation and JM Rodgers is certainly lucky to have [them] on your team. To us, [they are] the face of JM Rodgers and helps the organization put on a great show.
Steelite International
I wanted to follow up and inform you that [your team] continues to shine and is doing a splendid job for your organization. [They are] a pleasure to work with, always attentive to detail, and very responsive to our inquiries. It is very rare to have people of that caliber in any situation and JM Rodgers is certainly lucky to have [them] on your team. To us, [they are] the face of JM Rodgers and helps the organization put on a great show.
Josh Nkomo, Steelite
Josh Nkomo, Logistics Manager
Steelite International
Greg Carter, LCB
J.M. Rodgers was a valuable partner that contributed to our success. They were always available to share insights and identify excellent opportunities to increase refunds.
Global Trade Compliance, Albermarle
J.M. Rodgers was a valuable partner that contributed to our success. They were always available to share insights and identify excellent opportunities to increase refunds.
Greg Carter, LCB
Greg Carter, LCB
Global Trade Compliance, Albermarle
Kim Guimond
J.M. Rodgers has an expert level of knowledge around regulatory & trade compliance. They put together a package wrapped around my exact brokerage needs!
Chief Administrative Officer, Modern Mill
J.M. Rodgers has an expert level of knowledge around regulatory & trade compliance. They put together a package wrapped around my exact brokerage needs!
Kim Guimond
Kim Guimond
Chief Administrative Officer, Modern Mill
Urban Carter
I love the J.M. Rodgers Co. approach to Customs Brokerage services. They are easy to work with, have fantastic staff, and offer nothing but results!
Logistics Director, BCI Brands
I love the J.M. Rodgers Co. approach to Customs Brokerage services. They are easy to work with, have fantastic staff, and offer nothing but results!
Urban Carter
Urban Carter
Logistics Director, BCI Brands
Customs Compliance and Successfully Navigating Change

Customs Compliance and Successfully Navigating Change

The imposition of several different tariffs across lists of products spanning nearly every category of product over the last several years has meant that a keen eye towards Customs compliance remains a critical part of any supply chain. A Customs broker that understands and can adapt to the rapid pace of change and can apply that to any business is crucial now more than ever for achieving success.

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JMR Tracking and Global Visibility

JMR Tracking and Global Visibility

At JM Rodgers, we are always seeking to improve the service and experience we give to our clients. As Customs brokers and freight forwarders, we know that it’s important that our clients always have access to the most up to date information on their shipments- and to do that, we are soon unveiling a brand new custom-designed tracking system for our clients.

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Speak With Our Expert Brokerage Team

With our commitment to service excellence and long-term partnerships based on trust and dedication, JMR is here for all your global logistics needs! Our expertise for all modes of clearance, combined with a deep understanding of international trade regulations and compliance, means that you can rely on us to handle any type of customs brokerage in any port in the US.

Need Help With International Logistics? Get In Touch

Curious to learn more about our duty drawback, customs brokerage, freight tracking, and freight forwarding services? Send us a message and our expert team will get back to shortly.

J.M. Rodgers Customs House Brokerage

A Tradition of Excellence Since 1952

J. M. Rodgers Co., Inc. is the Customs broker you need because you are an importer that demands to be serviced as though you were the only client. Any broker can clear your shipment timely and move it to its immediate destination.

You are an importer that requires more:

  • A Customs broker that is not error-prone.
  • A Customs broker, with a strong compliance team, headed by licensed Customs brokers who will give you “tailored” services and actually be your “partner” that work with you shoulder-to-shoulder to develop compliance solutions, as a no-charge, value-added service.
  • “Quarterbacking” all incoming freight releases, from any and all carriers.
  • Customs/Partner Government Agencies (i.e., FDA) clearances and providing timely drayage and deliveries.
  • One that has the capacity to assess the accuracy of your HTS product classifications.
  • A broker who can assess the strength of your compliance program.
  • A broker who can help you build and maintain an HTS product/compliance “library.”
  • A partner who can work with you to develop a Customs Compliance Import Policy and Manual.

Why are we that one broker you’ve been searching for? Because, our business model is built on the premise that treating you as if you were our only client, tailoring our services around YOUR requirements, and providing you with a long term “partnership” commitment to help you to successfully meet all industry challenges is not only good business, but it’s the only way we do business.

We operate using principles from a methodology that we believe no other broker uses, known as Continuous Process Improvement (CPI) an operational and organizational philosophy and methodology designed to increase productivity and improve quality when employed for our clients. Continuous Process Improvement is the heart of the JMR environment and is designed to create accountability internally and for our clients.

JMR Provides The Following Customs Services To Our Brokerage Clients:

  • One Dedicated J.M. Rodgers Expert Team for Each Client
  • An Office Open 7 Days Per Week
  • A Team Available 24 Hours Per Day
  • No Voicemail- JMR does not screen calls
  • No Call Centers- JMR’s clients can reach the operations directly
  • Remote Location Filing in all US Ports- No Limits
  • Post-Clearance Audit on Every Entry
  • A Multi-lingual Staff
  • Clearance of All Modes: Air, Ocean, Border Crossing, and Small Parcel
  • The Creation of a Compliance Manual or “Playbook”
  • The Creation of HTS Libraries or Parts Dictionaries
  • The Maintenance of Online Classification Databases
  • An Evaluation of Current Classifications
  • Assistance with New Classifications
  • An Assessment of Trade Agreement Eligibility
  • Reconciliation Filing
  • Full ITAR Management
  • Filed Export Licenses
  • Assistance with Global HTS Classification
  • Preparation of Carnets
  • Customs Bond Services

Importer Security Filing (ISF) Management and Filing Process

J.M. Rodgers has an established process to assist importers needing to file the electronic Importer Security Filing of 10 data elements to U.S. Customs, at least 24-hours prior to the loading of the cargo aboard the vessel at the foreign port, destined for the U.S.

J.M. Rodgers is proactive in assuring that all clients’ ISFs are filed in a timely fashion, and consistently quality checked to make sure that no information is incomplete, incorrect, missing, or in any way in violation of Customs’ standards. Having J.M. Rodgers as your ISF manager can save your company significant money by avoiding US Customs fees for violations.

J.M. Rodgers has developed a single form to be used for all of our clients to ensure consistency with all filings. Our form used as the vehicle to collect the required information for all entities involved in supplying the necessary data elements for the Importer Security Filing. Space is provided at the bottom of the form for any special instructions.