Client

A major apparel manufacturing company.

Challenge

A client came to JMR for assistance with materials they had imported (duty paid) that didn’t meet their specifications. Due to the material’s specifications, the company had to return the goods by exporting them back to the original seller. The client did not typically export goods, and they did not have an existing drawback program (though they had several thousand dollars in duties paid on this import, they did not expect to have an ongoing need).

Solution

Our compliance team referred the customer to our drawback experts, who told them they could pursue refunds on this one-time export using a Notice of Intent to Export (NOI). The NOI would certify that the merchandise had not been used in the United States and include specifics about the products and claimant. Within days after we filed the NOI, Customs notified J.M. Rodgers of its decision to waive examination. J.M. Rodgers acted as the export freight forwarder, completed the export using the export date, and filed a duty drawback claim for the returned materials.

Results

Our client avoided unwanted duties and fees associated with returned materials through this process. We also assured the customer that we would be able to handle any further returns they might have, which created a sense of security knowing they could return any unwanted materials moving forward.

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