Manufacturer of premier chair lifts for the handicapped and disabled.
Our client was a US-based manufacturer using imported components. J.M. Rodgers provided its freight and Customs brokerage services for imports. Our client approached us to analyze the reasons for significant additional trucking fees from their in-house nominated trucker. We found that most of the delays were due to slowdowns at a terminal preventing container pickup.
We identified that our client could save money by rerouting truckers to a different pier. J.M. Rodgers analyzed all carriers calling on each port in the terminal and applied that to our understanding of traffic and wait times at the alternate terminals. J.M. Rodgers provided recommendations to the client and their trucker, suggesting they modify their BCO contracts to carriers that would call on more favorable terminals to reduce wait times and stop slowing down their just-in-time manufacturing.
After confirming the above with the client, we started pushing containers to the more favorable terminals, which cut down considerably on the delays. This has increased efficiency in their manufacturing floor and allowed them to process more orders, increasing their profitability.