Introduction
In the fast-paced world of global importation, staying ahead of trade compliance issues is crucial for seamless operations. This case study delves into how JMR successfully assisted a global importer of medical devices in overcoming compliance hurdles through innovative solutions.
Challenges Faced
Our client, a global importer of medical devices, was facing significant compliance issues due to an outdated parts dictionary and a high number of line items per entry. The trade compliance team at JMR was tasked with confirming HTS code discrepancies on inbound shipments, leading to frequent turnbacks and exceptions, particularly at border crossings. This was causing delays on their entries and costing the customer time and money.
Solutions
JMR collaborated closely with the customer to address these challenges effectively. The first step involved developing and implementing a comprehensive, updated parts dictionary tailored to the client’s specific needs. This new dictionary served as the foundation for a more streamlined compliance process.
To ensure the sustainability of this solution, JMR assisted the customer in developing an internal process for maintaining and updating material IDs within their database. This process was seamlessly integrated with JMR’s Brokerage Management System, allowing for real-time updates to the parts dictionary.
Results and Benefits
The implementation of these solutions yielded remarkable results for our client. By leveraging the updated parts dictionary and the streamlined internal process, the client experienced a significant 90% reduction in exceptions and turnbacks. This reduction translated into fewer delays in the compliance process, ultimately enhancing operational efficiency for customs entries.
Conclusion
Through a collaborative approach and innovative solutions, JMR successfully helped our client overcome compliance challenges and achieve operational excellence in their importation processes. This case study serves as a testament to the power of proactive problem-solving and tailored solutions in the realm of global trade compliance.
