Drawback Expertise Leads to Greater Efficiency and Profits

Case Study

A European manufacturer and installer of huge-scale wind farms and turbines secured seven-figure returns within six months at a fee less than they had paid for a year of fruitless consulting.


A European manufacturer and installer of huge-scale wind farms and turbines.


After being introduced to the concept of duty drawback, the customer held a formal bidding process for drawback services. Ultimately, their management team opted to set the program up with their existing accounting firm, one of the “big four.” Over a year later, the customer contacted JMR stating that they believed they had made the wrong decision. On several matters, their accounting firm, not being experts in the nuances of drawback, had given them bad advice about the one-time waiver and waiver for future exports, leading to missing out on some past exports.

The nature of their business prohibited the accounting firm from charging a customary percentage of claims refunded, resulting in the firm charging high hourly rates instead. This led to the filing of unnecessary rulings and extraneous requests. Additionally, frequent turnover in their representative team led to considerable delays and several restarts. Crunching the numbers, the client found that in the year in which nearly no progress was made, they paid out more than they would have paid JMR for the entire clean-up process.



JMR was brought on board and was able to file the applications within weeks. Seeing that some of the requested rulings were unnecessary, we went forward with putting through claims that were pending approvals of our applications. Our data experts, experienced in the specific nuances of drawback, were able to assist them with some of the issues plaguing their program from the beginning, leading to the expedition of claims and considerably faster filing of all necessary documents.


J.M. Rodgers secured seven-figure returns within six months at a fee less than they had paid for a year of fruitless consulting.


Freight Management

Freight Management

Client An importer of toys, hobby goods, and giftware that supplied the country’s largest retailers.Challenge Our client had been taking advantage of being a beneficial cargo owner (BCO) and signed direct contracts with steamship lines for many years. Their volume of...

Fraudulent Claims Cleanup

Fraudulent Claims Cleanup

Client A manufacturer of engineered and forged metal products.Challenge The customer contracted with a duty drawback specialist specializing in the metal and manufacturing industry. As a heavy user of titanium, a valuable and high-duty product, the returns available...

Freight Forwarding Services Saving Time and Money

Freight Forwarding Services Saving Time and Money

Client Major supplier of a variety of civilian and military aerospace components.Challenge A major customs brokerage client was experiencing issues on the small parcel shipment part of their supply chain that a primary small pack service provider was handling. They...

A Tradition of Excellence

J.M. Rodgers Co., Inc. is a family-owned and operated business with a rich tradition of serving and providing unparalleled support to our valued customers. In operation since 1952, J.M. Rodgers Co., Inc. is a recognized leader in global logistics specializing in Customs Brokerage, Freight Forwarding, and Duty Drawback.

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Find Out If You Qualify For Duty Drawback

 If you or your business imports and export goods to and from the United States, it’s possible that  you may qualify for duty drawback, which is a 99% refund on goods imported into the United States that are subsequently exported. Even if you don’t do both, you may still be able to qualify as long as importing and exporting happen along your supply chain.