Optimizing Logistics Operations

Case Study

Manufacturer of premier chair lifts for the handicapped and disabled asks JMR to analyze the reasons for significant additional trucking fees from their in-house nominated trucker.


Manufacturer of premier chair lifts for the handicapped and disabled.


Our client was a US-based manufacturer using imported components. J.M. Rodgers provided its freight and Customs brokerage services for imports. Our client approached us to analyze the reasons for significant additional trucking fees from their in-house nominated trucker. We found that most of the delays were due to slowdowns at a terminal preventing container pickup. 


    We identified that our client could save money by rerouting truckers to a different pier. J.M. Rodgers analyzed all carriers calling on each port in the terminal and applied that to our understanding of traffic and wait times at the alternate terminals. J.M. Rodgers provided recommendations to the client and their trucker, suggesting they modify their BCO contracts to carriers that would call on more favorable terminals to reduce wait times and stop slowing down their just-in-time manufacturing.


    After confirming the above with the client, we started pushing containers to the more favorable terminals, which cut down considerably on the delays. This has increased efficiency in their manufacturing floor and allowed them to process more orders, increasing their profitability. 

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    ISF Filing

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    A Tradition of Excellence

    J.M. Rodgers Co., Inc. is a family-owned and operated business with a rich tradition of serving and providing unparalleled support to our valued customers. In operation since 1952, J.M. Rodgers Co., Inc. is a recognized leader in global logistics specializing in Customs Brokerage, Freight Forwarding, and Duty Drawback.

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    Find Out If You Qualify For Duty Drawback

     If you or your business imports and export goods to and from the United States, it’s possible that  you may qualify for duty drawback, which is a 99% refund on goods imported into the United States that are subsequently exported. Even if you don’t do both, you may still be able to qualify as long as importing and exporting happen along your supply chain.