J.M. Rodgers Co., Inc. is a ‘one-stop’ international logistics partner specializing in customized plans for drawback and brokerage needs. We’re a third-generation family-owned corporation with more than 70 years of experience. Our business model is designed to navigate various shipping challenges — we can create a no-stress solution for any scenario.
In a complex and expansive global environment that’s continuously changing, choosing the right partner for drawbacks and brokerage is vital. As an industry leader with a philosophy dedicated to continuous process improvement, J.M. Rodgers excels at challenges in international shipping, regulatory compliance, customs brokerage and duty drawback.
This article will provide an overview of the benefits of partnering with us at J.M. Rodgers. You’ll also gain an understanding of how to get started and what our onboarding process looks like.
What Are Drawbacks and Brokerage?
A duty drawback is a refund of 99% of certain payments made on US-imported goods that are exported afterward. Essentially, it’s a tax refund. With the proper documentation, a claim can be made by an importer, manufacturer or exporter. There are several types of drawbacks, each with its own intricacies, but a drawback specialists can simplify the process. The three primary types include: manufacturing drawback, unused merchandise drawback, and rejected merchandise drawback.
J.M. Rodgers has long specialized in customs brokerage, a service facilitating the clearance of shipments across borders so that the goods comply with all regulations. An expert in customs brokerage will safeguard your business against fines, penalties or legal issues, all of which are time-consuming and costly. The best customs brokers can be nimble when problems arise, ensuring a dispute or minor issue is solved quickly.
Combining both services will leverage smooth, problem-free shipping, maximizing your company’s ability to turn a profit.
J.M. Rodgers’ Drawback Experience
J.M. Rodgers has a dedicated team of experts, including eight licensed customhouse brokers, twelve senior drawback account specialists, twelve experienced support staff and eight IT experts trained on in-house proprietary customs-approved drawback software. With one of the most significant drawback teams in the United States, JMR has people who specialize in filing claims for every type of drawback across every industry. Simply put, we’ve been a power player in drawbacks since 1952, always staying ahead of the curve as the industry evolves.
A real-world example: A client came to JMR after importing materials that didn’t meet their specifications. The client needed to export the goods back to the seller, but they didn’t have a dedicated drawback program. J.M. Rodgers filed a Notice of Intent to Export (NOI), certifying the merchandise wasn’t used in the United States. Within days, customs responded with the decision to waive examination. JMR became the client’s export freight forwarder, filing a drawback claim, returning the materials and bypassing unwarranted fees.
Unmatched Brokerage Service of J.M. Rodgers
J.M. Rodgers has a deep understanding of international trade regulations and relationships with every port in the U.S., so it can handle every clearance need. With licensed custom brokers and a dedicated account team, JMR focuses on efficiency, customer service and personalized solutions, creating an unmatched experience. These are challenging times for importers in a rapidly changing industry, so it’s necessary to have a customs broker to help with HTS classification, ITAR services, carnets, customs bond services and the nuances of other industry needs.
A real-world example: A Fortune 50 company had a backlog of hundreds of arrived shipments after their former broker experienced a cyberattack. J.M. Rodgers formed a team that crafted a specialized plan focused on organization and communication. Within the first business week of handling the customer’s brokerage, JMR cleared the initial backlog.
Getting Started With J.M. Rodgers
Potential clients needing drawback and brokerage services should get in touch with us today. Getting started with J.M. Rodgers can be done in three simple steps:
Step 1: Contact Us
Send a message to the team through the contact page on the JMR website to get the ball rolling.
Step 2: Get Evaluated
After contact, a drawback and brokerage expert will begin the process of evaluating your logistic needs.
Step 3: Receive Customization Plan
Lastly, a JRM team member will follow up with a customized plan that addresses your specific needs.
During the onboarding process, potential clients will see the beginning of an easy and attentive relationship where JMR turns unique challenges into positive results. JMR is a boutique service, making every interaction feel like a true partnership.
Comprehensive Support Beyond Onboarding
J.M. Rodgers believes in the power of ongoing client support and accompaniment. The team’s attention to detail and individualized needs never wanes after the onboarding process. JMR strives to be there for the client on every step of their journey.
Relationships are absolutely integral in business, especially in an area as complicated as international logistics, drawbacks and brokerage. No matter the challenge, JMR’s knowledgeable staff is always on standby to help you solve it.
Let’s Get Started
J.M. Rodgers doesn’t believe in a formula — it believes in its expert workforce. That’s the heart of a business model that provides specialized services unique to your business. We always aim to be the one “outsourced partner” you need for customs brokerage, duty drawback and global logistics services.
Sound like what you’re looking for? Let’s connect! Visit the JMR contact page. We look forward to hearing from you.
Photo Credit: Anja Bauermann / Unsplash