Air Freight

Case Study


A global supplier, importer, and exporter in the medical device industry


In March 2020, a J.M. Rodgers customer sought assistance managing an unprecedented consumer volume surge for health care products they sold as the global coronavirus pandemic began to hit its peak. This demand surge and global supply chain breakdowns resulted in increased costs and complexities in coordinating the timing of their deliveries to their customers.


Members of JMR’s senior import operations team reviewed the current routing process and began to examine every possible solution to get the A/F cargo to the customer faster and more cost-effectively. Due to the cargo’s final destination being in a remote location, the customer had always routed cargo into a smaller airport hub for years. Little did the customer understand that the load wasn’t flying to this airport but was instead being flown into a major airport and then consolidated and trucked to the air cargo holding hub at the smaller airfield location.

J.M. Rodgers negotiated with a different airline in Asia to secure a lower rate on the promise of volume, then dealt directly with a line haul trucker that made frequent moves to the remote location.


This new supply chain created much quicker delivery times and, on average, saved five days on door delivery due to controlling the right at the first port of entry and not having to wait for the airline to consolidate and push to a separate airport. Additionally, the rate negotiation with the airline and the trucking company directly led to significant savings of around $2,500 per shipment, resulting in over $125,000 in total savings for the customer.

Regular Secondarty Entry Audits

Regular Secondarty Entry Audits

Client A major importer of industrial manufacturing components and finished goods.Challenge This importer dealt with an extensive book of over 50,000 individual classified products. New products were continually being added, and the precision and complexity of the...

Optimizing Logistics Operations

Optimizing Logistics Operations

Client Manufacturer of premier chair lifts for the handicapped and disabled.Challenge Our client was a US-based manufacturer using imported components. J.M. Rodgers provided its freight and Customs brokerage services for imports. Our client approached us to analyze...

Notice of Intent to Destroy

Notice of Intent to Destroy

Client An electronics manufacturing company.Challenge A client came to us and asked if we could help them find a way to get duty refunds on components they had imported from Europe that had been ruined due to water damage. Normally, the client does not qualify for...

A Tradition of Excellence

J.M. Rodgers Co., Inc. is a family-owned and operated business with a rich tradition of serving and providing unparalleled support to our valued customers. In operation since 1952, J.M. Rodgers Co., Inc. is a recognized leader in global logistics specializing in Customs Brokerage, Freight Forwarding, and Duty Drawback.

ISO 9001:2015 certification seal
ISO 14001:2015 certification seal
Customs Trade Partnership Against Terrorism (CTPAT) logo
Lean Six Sigma White Belt logo
Certified Transportation Network logo

Find Out If You Qualify For Duty Drawback

 If you or your business imports and export goods to and from the United States, it’s possible that  you may qualify for duty drawback, which is a 99% refund on goods imported into the United States that are subsequently exported. Even if you don’t do both, you may still be able to qualify as long as importing and exporting happen along your supply chain.