Internal Audit Process

What if you could use data to constantly monitor your processes and hold yourself accountable?

That’s what Six Sigma teaches us! 

At JMR, we believe in the power of data.  We know that it’s the best way to track how well our processes are working—and where they’re not. That’s why we conduct monthly internal audits, giving us a chance to look at our performance from every angle and make sure that everything is running smoothly.

By using data in this way, we’re able to keep the focus on what really matters: making sure that our customers get the best possible experience from us!  Below are some of the monthly audits JMR completes on a monthly basis.

Monthly Audits

• Recordkeeping. 100 random -An example of the audit requires to audit, ISF docs, BLs, comm invoices, 7501, DO, invoice and compliance docs (if any) 
• Opened and not released: 100 random opened files in the system.  
• Released and no DO. 100 random opened files where the DO was created. 
• DO done but file not billed out. 100 random opened files. 
• Billed but not scanned: 100 random opened files 
• HTS Compliance Audit: 100 random files looking for any type of HTS error. 
• C/O Compliance Audit: 100 random files looking for any type of C/O error. 
• Valuation Compliance Audit: 100 random files looking for any type of Valuation error.
• Part # Compliance Audit: 100 random files looking for any type of Part Number error. 
• PO # Compliance Audit: 100 random files looking for any type of P.O. Number error.
• Port of discharge or entry Compliance Audit: 100 random files looking for any type of Port of Discharge OR Port of Entry error
• Compliance Audit: 100 random files looking for any type of OGA or PGA error. 
• Compliance Audit: 100 random files looking for any type of HIGH DUTY error. 
• Compliance Audit: 100 random files looking for any type of Quantity/NDC error. 
• Check/Wire/ACH – Payment transaction: 50 random monthly checks are verified that are being ultimately billed out to the client.
• ACH statements: 2 statements are checked to make sure that the duties and fees listed are the duties and fees paid.