Onsite Customs Brokerage Employees for a Major U.S. Aerospace Manufacturing Importer
Client A leading U.S.-based aerospace manufacturer importing specialized components, machinery, and materials from multiple global suppliers. Challenge The company faced significant challenges in managing its customs compliance and import operations: Complex and...
JM Rodgers Utilizes Internal Audits to Optimize Brokerage Staff Performance
CHALLENGE: JM Rodgers faced the challenge of ensuring that their internal customs brokerage team consistently delivered exceptional customer service while maintaining compliance with ISO 9001 standards. The need to manage performance, track progress, and identify...
J.M. Rodgers Co. Utilizes Internal Audits to Optimize Brokerage Staff Performance
Introduction J.M. Rodgers, a leading customs brokerage firm, has embraced the principles of Six Sigma as part of its ISO 9001 process improvement initiative. By incorporating audit checks and balances, the company has effectively managed its internal customs brokerage...