J.M. Rodgers Cogs In The Wheel

ISO 9001

Set of Guiding Principles

For those unfamiliar, ISO 9001 is a quality management system (QMS): it’s a set of standards or framework that gives a business or organization a set of guiding principles that allow it to provide a product or service better and with consistency. ISO 9001 is the world’s most common QMS, with companies across nearly every kind of industry participating. It gives JM Rodgers guidance and quantifiable ways to continue with best practices and to keep up with our commitment to continuous process improvement. It has helped us standardize the work and the reporting of it, to take clearer measures of what’s being done and how we can improve as well. With the framework of ISO 9001 guiding us, JMR is poised to enter a new era as a company, where we will grow and improve in ways that were not before possible.

This represents not just an incredible opportunity for JMR, but for all the clients we serve as well. In addition to the ISO 9001 certification, we have also embarked on a project to utilize a Six Sigma approach to improve processes. A significant portion of both management and employees have been trained and certified in using the Six Sigma approach and have used the tools in the program to make improvements on multiple processes that have led to increases in efficiency and cost-savings. Our utilization of both ISO 9001 and Six Sigma set JM Rodgers apart in the Customs brokerage and duty drawback industry.

With this commitment to constant improvement, we can assure our customers that the already exceptional service we are known to provide will only get better! 

James Rodgers CEO

Find Out If You Qualify For Duty Drawback

 If you or your business imports and export goods to and from the United States, it’s possible that  you may qualify for duty drawback, which is a 99% refund on goods imported into the United States that are subsequently exported . Even if you don’t do both, you may still be able to qualify as long as but importing and exporting happen along your supply chain.

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