JMR COGS IN THE WHEEL

Internal Audit Process

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At J.M. Rodgers, internal audits are a critical cog in the wheel that drives accuracy, accountability, and continuous improvement. Grounded in Six Sigma principles, our audit program is built on a simple belief: data provides the clearest, most objective view of how well processes are performing and where refinements are needed.

We conduct structured monthly internal audits across operational, financial, and compliance functions to proactively identify errors, trends, and risk areas before they impact clients. These audits examine everything from recordkeeping and file progression to tariff classification, country of origin, valuation, and payment accuracy. By reviewing a consistent sample of transactions each month, we are able to measure performance, reinforce best practices, and correct issues at the process level rather than reactively.

This disciplined, data-driven approach ensures consistency, strengthens compliance, and supports a superior client experience. Internal audits at JMR are not a box-checking exercise. They are an embedded control mechanism that helps us deliver reliable results, maintain regulatory confidence, and continuously raise the standard for how logistics and trade services should be performed.

Monthly Audits

  • Recordkeeping. 100 random -An example of the audit requires to audit, ISF docs, BLs, comm invoices, 7501, DO, invoice and compliance docs (if any) 
  • Opened and not released: 100 random opened files in the system.  
  • Released and no DO. 100 random opened files where the DO was created. 
  • DO done but file not billed out. 100 random opened files. 
  • Billed but not scanned: 100 random opened files 
  • HTS Compliance Audit: 100 random files looking for any type of HTS error. 
  • C/O Compliance Audit: 100 random files looking for any type of C/O error. 
  • Valuation Compliance Audit: 100 random files looking for any type of Valuation error.
  • Part # Compliance Audit: 100 random files looking for any type of Part Number error. 
  • PO # Compliance Audit: 100 random files looking for any type of P.O. Number error.
  • Port of discharge or entry Compliance Audit: 100 random files looking for any type of Port of Discharge OR Port of Entry error
  • Compliance Audit: 100 random files looking for any type of OGA or PGA error. 
  • Compliance Audit: 100 random files looking for any type of HIGH DUTY error. 
  • Compliance Audit: 100 random files looking for any type of Quantity/NDC error. 
  • Check/Wire/ACH – Payment transaction: 50 random monthly checks are verified that are being ultimately billed out to the client.
  • ACH statements: 2 statements are checked to make sure that the duties and fees listed are the duties and fees paid.